Welcome to Qissoh.com! These Terms & Conditions (“Terms”) govern your use of the Qissoh.com website and your participation in the Qissoh Online Book Club. By accessing and using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website.

General Conditions

• Eligibility: By using our site, you represent that you are at least the age of majority in Singapore (18 years old), or that you are a minor at least 13 years of age and your parent or guardian has given you consent to use our site.
• Accuracy: We are not responsible if information made available on this site is not accurate, complete, or current. The content is for general information only and should not be relied upon as the sole basis for making decisions.
  
  

Products and Services

• Online Store: Our website sells books and learning resources. All purchases are subject to our return and refund policy, as detailed in Section 5.
• Book Club Membership: By signing up for the book club, you agree to the terms of the subscription, which includes the benefits listed on our membership page.
  
  

Intellectual Property

• All content on this website, including text, graphics, logos, images, and software, is the property of Qissoh.com or its content suppliers and is protected by Singapore and international copyright, trademark, and other intellectual property laws.
• You may not use our intellectual property without our express written permission.
  
  

Member Accounts

• You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.
• We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion.
  
  

Payments, Refunds, and Returns

• Payment: All payments must be made in Singapore Dollars (SGD) via the payment methods offered on our website.
• Refunds: Refunds are processed in accordance with our Refund and Return Policy, which is provided separately and is a part of these Terms. Under Singapore’s Consumer Protection (Fair Trading) Act (CPFTA), we are committed to providing goods that are of satisfactory quality and fit for purpose. If an item is defective, you are entitled to a refund, replacement, or repair.
• Delivery: We will make every reasonable effort to ensure timely delivery, but we are not liable for any delay in delivery due to circumstances beyond our control.
  
  

User Conduct

• You agree not to use this website for any unlawful purpose, including but not limited to:
  • Infringing upon our intellectual property rights or the intellectual property rights of others.
  • Spamming, phishing, or spreading malware.
  • Harassing, abusing, or defaming others.
• We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.
  
  

Personal Data and Privacy

• We are committed to protecting your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA).
• By using our website, you consent to the collection, use, and disclosure of your personal data as described in our Privacy Policy.
  
  

Disclaimers and Limitation of Liability

• To the maximum extent permitted by law, Qissoh.com disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
• Qissoh.com will not be liable for any damages of any kind arising from the use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
  
  

Governing Law and Jurisdiction

• These Terms are governed by and construed in accordance with the laws of Singapore.
• Any dispute arising from these Terms will be subject to the exclusive jurisdiction of the courts of Singapore.
  
  

Changes to Terms

• We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
  
  

Last Updated: [1 October 2025]